Customer Service Strategies That Sell For You

$27.00

Your business is great. But if there is any part of the customer journey where your clients feel confused, neglected, or unsure – and you aren’t there to help them along the way – you could be missing out on great opportunities for customer retention. Even companies with great customer service can always do MORE to nurture clients and develop repeat customers. Customer service is essential to your business and, when done well, can even do the selling for you. Building a better experience for your clients starts with a great customer service strategy.

Length of Training: 13:21

Your business is great. But if there is any part of the customer journey where your clients feel confused, neglected, or unsure – and you aren't there to help them along the way – you could be missing out on great opportunities for customer retention. Even companies with great customer service can always do MORE to nurture clients and develop repeat customers. Customer service is essential to your business and, when done well, can even do the selling for you. Building a better experience for your clients starts with a great customer service strategy.

In this training, you'll learn:

  • How to have fun creating return business and referrals throughout your customer's journey.
  • How to increase your client retention by 25-95%!
  • What customer touch points are.
  • Key areas to amplify your customer service throughout your customer's journey.
  • How to use frustrations in your market to enhance your customer service.
  • Extra places that are often forgotten that customer service can be infused into.

Learn more about setting up customer touchpoints and developing memorable client experiences.

Length of Training: 13:21

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