Customer Service Strategies That Sell For You
The land of virtual assistants is vast! There is a VA for almost every industry and specialization. Don't worry that you may not be able to find someone to fit your business, there are so many niches and specialties for VA's. You will be able to find someone who can be the peanut butter to your chocolate. The zing zang to your bloody mary. The person who finishes your sentences and reads your mind sometimes! Thank yourself for doing a little research up front, asking for help, and hiring support.
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The Day I Knew I *Had* To Start My Business
It was around 2006. I was working in a small, but mighty, graphic design firm. I was making great money. I had wonderful co-workers.
But I wasn't fulfilled. I didn't love the work I was doing. I wanted more.
I had signed up for a coaching certification program that was almost 80 hours. I was going through at night after I finished up work. I couldn't wait to get to my classes. I was learning so much. I wasn't even planning to start a business. I took the program just because I was interested in it, and, I knew I could use the skills in my everyday life. I had hired @liveboldlycoach, just to see what the process was like. We became friends.
One night she and her husband invited me to go see Edwin McCain perform. We had a night of delicious food, interesting conversation, and great music. To close out his set, Edwin said, "I don't usually do this, but I'm going to do a cover tonight. He proceeded to sing Seal, Crazy.
You know the one ... "In a world full of people, only some want to fly. Isn't that crazy?" I had goosebumps. My coach turned to me and said, "well, if that isn't a coaching song I don't know what is!"
As I progressed in my classes, I knew this was more than just a hobby course. I wanted to do something with this. I wanted to fly. Before I knew it, I had a plan to turn in my notice and start a business. What?! That was never the plan. Yet suddenly it was.
I shared my office with a lovely human. We used to make CDs to share and play as we worked. We had similar taste in music and often made a game out of choosing songs the other would love.
The day I decided to turn in my notice, I pulled my resignation letter out of my bag. Hands shaking, heart racing, palms sweating, stomach in knots. I was definitely second-guessing this crazy decision. He popped his head around the little cubed wall between us and dropped a CD on my desk. He said, "that first song is perfect for you. I know it." I put the CD into my computer, and Seal starting singing to me. "In a world full of people, only some want to fly ... isn't that crazy?"
That was the day I knew I *had* to start my business.
📸 @elizabethaimages
From that list you've been making of tasks you need to hand off... Don't wait until you're completely overwhelmed and burned out to hire that help. Hiring a team member (even someone who does exactly what you need them to do), will require some training and learning curve time.
Make your life easier and help the working relationship start on a better foot, by getting the help you need before you feel like you're drowning.
I know it can be scary, but it will be so worth it when you grow with that support person vs struggling to catch up with them.
#claimit #intentionalbusiness #dailymomentum #businessinspirationideas #businessgoals2021 #businessmarketing #marketingstrategy #mindsetmatters #dontquityourdaydream #businessgrowth #creativebusiness #createmomentum
Are you making it harder than it needs to be?
Where do you find yourself in the most resistance in life ... business ... marketing?
Maybe you're:
• Trying to make your program the top of the top ... without testing the water first.
• Trying to implement huge, complicated systems ... without a full client load that doesn't need it yet.
• Putting too much responsibility on yourself to be perfect ... before learning through experience.
• Pushing for you think it needs to look like ... instead of listening to what people want.
What might happen if you ...
> let go?
> stepped into the flow?
> chose the easy route?
Just curious 😉
📸 @elizabethaimages
